Because Research Computing does not use a domain-based authentification (like MINERS), a user who employs a Windows-based image needs to manually map her/his home directory (drive) manually to connect the home directory to the remote computer. The path for the home directory is \\\username.
At this time, Windows images on VCL are a bit unstable. So please be patient during the manual drive mapping process. If you need more information on how to map a drive, the HelpDesk ( can help.